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EU Gestocigars

Shipping & Returns

We guarantee that our Cuban cigars are authentic.

Thanks to around 30 years of experience, EU Gestocigars offers you new releases, sales as well as vintages.

Payment

Every order is paid by real time bank transfer (instant / SEPA Instant credit transfer) into our Euro (EUR) account. Payment details will be sent to you shortly by e-mail — please check your inbox and spam folder, and contact us if you have not received it within 30 minutes. Send the payment receipt back to the same address.

Shipping cost

We deliver worldwide. Shipping is calculated with your order total in the cart:

DestinationStandardExpress
Europe€32€79 (within 3 days)
Rest of the world€110€214

Customs duties or import fees are at the customer’s charge — please check your country’s tobacco import rules before ordering.

Returns

If you are not satisfied with the quality of our products, you may return them within 7 days and get a replacement or refund. Our prices are EXW (ex works).

Frequently asked questions

How much is shipping within Europe?
Europe is €32 standard, or €79 express delivered within 3 days. You can also pick up your order at our Hamburg, Monaco or Geneva showrooms.
Do you deliver outside Europe?
Yes — we deliver worldwide. Outside Europe: €110 standard or €214 express. Any customs duties or import fees are at the customer’s charge.
What is your return policy?
If you are not satisfied with the quality of our products, you may return them within 7 days for a replacement or refund.